Frequently Asked Questions
Welcome to the Elite Bespoke Fashions Frequently Asked Questions page. We understand that choosing bespoke tailoring is a personal investment, and you may have questions about our services, consultation process, measurements, fabrics, fittings, delivery times, and garment care. This page has been created to provide clear answers to the questions we receive most often, helping you make informed decisions before beginning your bespoke tailoring journey.
Everything You Need to Know About Bespoke Tailoring
Whether you're ordering your first custom suit or adding to your existing wardrobe, we're here to guide you every step of the way. Our bespoke process is designed to deliver garments that are tailored to your exact measurements, style, and preferences. If you'd like to explore our collections before placing an order, browse our Men's Collection or discover our elegant Women's Collection.
Need More Information?
If you cannot find the answer you're looking for, our experienced team is always happy to help. You can Book a Consultation to discuss your tailoring requirements or Contact Us directly for personalised assistance. We are committed to providing expert advice and ensuring every client enjoys a seamless bespoke experience.
Why Choose Elite Bespoke Fashions?
Elite Bespoke Fashions combines traditional tailoring techniques with modern craftsmanship to create garments that offer exceptional fit, comfort, and timeless style. From luxury fabrics and precise measurements to meticulous finishing details, every bespoke piece is made with the highest standards of quality. You can also explore our premium Accessories Collection to complete your bespoke wardrobe with carefully selected finishing touches.
We're Here to Help
Our goal is to make every stage of your bespoke journey simple, enjoyable, and stress-free. Whether your questions relate to appointments, fittings, fabrics, alterations, or delivery, our team is ready to assist you. Browse the FAQs below for quick answers, and if you need further support, don't hesitate to get in touch with us for personalised guidance.
Frequently Asked Questions (FAQs)
Yes. Full payment is required before production begins. We do not start tailoring any garment without complete advance payment.
Alterations are available only under specific conditions. For full-price bespoke orders, adjustments are limited to:
Sleeve (arm) length
Jacket length
Trouser length
Requests must be submitted within 7 days of receiving your order.
No. Items purchased during sales or promotional offers are strictly non-alterable and non-refundable.
No. These measurements cannot be adjusted. Due to natural body changes that may occur within 4 to 6 weeks after delivery, we do not offer alterations for chest, shoulders, stomach, or thigh areas.
Once approved, alterations may take up to 2 weeks to complete. During peak seasons such as Christmas and summer holidays, processing times may be longer.
We offer three ways to order: Studio Orders (by appointment, UK only, with unlimited customisation and access to 9,000+ fabrics), Online Orders (no appointment needed, worldwide delivery, from a curated 200+ fabric range), and Trunk Orders (priority booking or walk-in, worldwide delivery, with 5,000+ fabrics and unlimited customisation).
Processing time depends on the order type. Studio and Trunk Orders typically take 4–6 weeks, while Online Orders take 3–6 weeks. Timelines may extend slightly during busy periods such as Christmas and summer.
Your appointment begins with a full set of body measurements, taken from neck to feet and double-checked for accuracy. You’ll then work with our team to design your garment, choosing everything from collar, cuffs, and lapels to buttons and thread.
Yes. Once your measurements are taken, our team guides you through fabric, lining, buttons, and styling choices, so your garment is built entirely around your preferences. Studio and Trunk Orders offer unlimited customisation, while Online Orders offer a more limited selection.
This depends on how you order. Studio Orders can be paid by cash, card, or bank transfer; Online Orders are card only; and Trunk Orders accept cash, bank transfer, or card (EU only).
All measurements are confirmed by the customer on the day of the appointment and recorded on the order sheet. Customers are fully responsible for verifying their measurements before production begins.
Elite Bespoke Fashions staff, including sales and fashion advisors, are not liable for discrepancies once measurements are confirmed and approved by the customer.
No. As a custom clothing brand, we do not offer refunds under any circumstances.
Since each garment is custom-made, returns are not accepted. Only eligible alterations may be considered according to our alteration policy.
Once production has begun, no changes can be made to the design, fabric, measurements, or styling details. We strongly advise customers to carefully review and confirm all specifications during their appointment before approving the order.
Yes. Online and Trunk Orders are delivered worldwide, while Studio Orders are currently delivered within the UK only.
Yes. As part of the design stage, we can add a custom monogram, such as your name, stitched inside the lining of your garment.
Yes, for Studio and Trunk Orders. Our advisors help recommend cuts, fabrics, and designs suited to your body type and personal style as part of the consultation.
If needed, minor adjustments such as a tighter fit or shorter length can be made after delivery, in line with our alteration policy. Requests must be submitted within 7 days of receiving your order and are limited to sleeve, jacket, and trouser length.
Yes. Trunk Shows let you book a priority appointment or walk in to meet our team in person, with access to 5,000+ fabrics and unlimited customisation, without needing to visit a permanent studio location.